Frequently Asked Questions
Everything you need to know about our premium leather goods and services.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for leather products?
We offer a 30-day return policy on all unused items in their original packaging. Please note that custom-made or personalized leather goods are final sale.
How do I care for my new leather item?
To maintain the longevity of your leather, we recommend using a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of purchase.
What types of payment do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Is the leather used in your products ethically sourced?
Absolutely. We pride ourselves on sourcing high-grade, full-grain leather from reputable tanneries that adhere to strict environmental and ethical labor standards.