Returns & Exchanges
At Lonsdale Leather, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Package Your Items
Securely pack the items in their original box, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship the Package
Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.